Contact Us

We’re here to help 💌

If you have a question about your order, sizing, or one of our collections, our team is always happy to assist. Simply send us an email and we’ll get back to you within 48 hours.

📧 Email us at: info@waverlylondon.com

For quick answers, don’t forget to check our FAQ page, where you’ll find helpful information on shipping, returns and more.

Your satisfaction means everything to us, and we’ll make sure you feel looked after every step of the way.

Thank you for choosing Waverly London – we’re delighted to have you as part of our community.

FAQS

Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Track Your Order page and enter your order number or email address.

You can return items within 30 calendar days of receiving them.

  • Return shipping costs are the buyer’s responsibility.
  • Approved refunds will be issued to your original payment method.

For more information, please review our Return Policy.

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly

Orders are typically processed within 3 business days after being placed.

Yes, the following exceptions apply: Partial refunds may be issued for items that:

  • Show signs of use.
  • Are not in their original condition.
  • Are damaged or missing parts (not caused by us).
  • Are returned more than 30 days after delivery.

For complete details, refer to our Return Policy.